Shipping Policy
We ship our ice makers worldwide via FedEx Express or DHL. Every unit is fully assembled, calibrated, and quality-tested within 1–2 business days before it leaves our facility. Once dispatched, delivery usually takes 3–5 business days. You’ll receive a tracking number to watch your order travel from our door to yours, and every shipment carries full insurance for complete peace of mind.
Every shipment includes insurance to protect your purchase in transit.
Click here to learn more about our shipping policy.
30-Day Returns Guarantee
Test your new CICOHAL ice maker risk-free: if it’s not a perfect fit, you may return or exchange it within 30 days of delivery—no questions asked. Simply send the unit back unused, in its original packaging and condition.
Click here to learn more about our return policy.